Qbit Agent - Remote Desktop Support
The Qbit Agent allows us provide our clients with on-the-spot support - quickly and cost effectively - as we have removed the need for travel. By creating a secure connection to your desktop we can immediately see what you’re seeing and troubleshoot the problem.
This will allow Qbit's System Engineers to start protecting your computer with live audits, inventory and monitoring, desktop policy management, antivirus/ endpoint security, automated backups and much more.
If directed by a Qbit Technician click on the below link to allow access to a machine that does not currently have the Qbit Agent insalled.
Use Qbit CRM to manage all IT support requests. Your requests are automatically assigned to the appropriate technician and you are kept updated via email on the progress of your request.
Within the CRM you can:
- Lodge requests for support
- View and track the progress of support requests
- Print invoice
- Access vital statistics to help you evaluate and manage your IT Support requirement
- Manage users within your company and their permission levels
- Search the knowledge to see if an issue has occurred before and how it was resolved
Click below to log into the CRM.
Remotely manage your IT systems using Qbits advanced Remote Management Software. Your in house IT can work seamlessly with Qbits technicians to ensure your company receives the highest quality of support using our CRM and RMS solutions.
Click below to remotely manage your system from the Qbit RMS.
The Hosted Exchange keeps your emails, contacts and calendar appointments in sync across multiple computers, phones and tablets. You also have web access for when you are travelling. Remember to use your full email address and password when login in.
You are able to access your emails from anywhere in the world right here. If you’re not at your own computer you can access this from any internet connection globally. All you will need is your username and password.
If you have multiple domain names managed by Qbit, you can log into the domain management console to update your contact details etc. Just click here.
cPanel gives you the opportunity to setup email address, setup email forwarding, change DNS records and so much more.