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Qbit, IT Support Perth

The day the phones fell silent

The day the phones fell silent
Fabio Suffell | 14-11-18

One Wednesday morning not too long ago, one of our customers PBX phone system stopped working.

That's right the NBN had disconnected the PSTN lines from their business. Despite being advised numerous times by ourselves, they thought that their big telco would give them one last phone call, before the cut off.  Unfortunately, that was not the case and on the very last day as advised, the phones fell silent.

The big telco was then on the phone trying to sell them a new phone system and NBN etc, that from our experience would have taken weeks to implement.
They gave us the go-ahead to put a 3CX Phone system in at lunchtime and by 4 pm, we had the phones ringing again. However, we are still battling to get their main number back and they are running on a temporary number for now.
Please don't leave it until the death knock to get your phones switched over to NBN.  Give Qbit a call, we can put in a feature-rich phone system, that will improve productivity and your companies professional image.
No matter the size of your business, give Qbit a call to discuss.

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