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Qbit, IT Support Perth

Nerds don't sleep

Nerds don't sleep
Cassandra Ball | 19-07-18

… Well, perhaps they do a little. You could argue a nerd’s sleep pattern aligns with the work hours of the modern business. From playing with home automation to moding Skyrim, it isn’t often our staff lean away from the common cliché that often surrounds the tech world.

Increasingly though, we found our customers require assistance outside of the average business day hours and outside of the 24/7 industries. 

So, what are the top Reasons to have a managed IT provider that is there for you 24/7? 

Day and night monitoring. 

Monitoring every server and computer 24/7 alerts us to potential errors within your system before they become a problem. This provides the opportunity to notify you and immediately start working on a fix. Nothing beats that warm snug feeling knowing your business is always secure.  

Geographic flexibility

9-5 IT Support isn’t practical when you’re on a business trip on the other side of the world. The same goes for employees in different countries. With our Remote Management Systems (RMS), we are able to provide IT support to your employees anywhere in the world. If the support request can’t wait until our West Australian office is open, our after-hours support team are always available for those emergencies. 

Maximum uptime

Always experience fewer technical issues when your systems are managed by a 24/7 team that understands your technology. After-hours emergency happen at the most inopportune times, such as that last minute lucrative tender that must be submitted first thing in the morning! Be comforted that some Nerds Don’t Sleep  and your system is up and running before that last minute panic sets in. 

Qbit is proud to provide Exceptional Service to our customers, regardless of the time of day or night. 

Qbit Clients have a dedicated team ready to assist between 7:30 am and 5 pm Monday to Friday and an after-hours response team all other times. We have you covered 24/7.

(No techs were sleep deprived in the writing of this article…)


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