Scammers will often use real world events in their cons so as to be more believable. Microsoft is rolling out the upgrades by allowing users of Windows 7 and Windows 8.1 to register their interest which then puts them in a queue. Once you’re in the queue you wait your turn for the free upgrade.
This new scam claims to skip the queue providing you with a link to download an installer program. If you click on the link you’re taken to a fake website that looks pretty convincing, complete with logos and branding. If you download the software, your computer will be infected with malware or ransomware.
We have also heard of victims receiving phone calls from the scammers, claiming to represent Microsoft. They tell you that Microsoft has detected an illegal copy of the new operating system and unless you follow instructions and uninstall it they will charge you a hefty fee. They will direct you to the same website and ask you to download the ransomware.
Scammers have also updated their approach to the remote access scam. They are now claiming security issues in Windows 10 has caused problems which they can fix for a fee.
If you receive an email or phone call from someone claiming to represent Microsoft, press ‘delete’ or just hang up. Never give remote access to your computer to anyone you don’t know, and don’t click on unknown links or files.
If you are the victim of one of these scams or similar, please contact us immediately so that we can remove the malware before serious damage is done.