Blogs - IT Services & Support Perth

Guy Steward | 26-08-19

Why you should upgrade your business windows 7 PC’s

Introduction As of 14th January 2020, Microsoft will no longer be providing any free support or security updates for Windows 7 and Windows server 2008 / 2008 R2. These systems will be at risk to cyber attacks and new vulnerabilities. Businesses should be planning now to upgrade to Windows 10.

Iain | 10-04-19

An old scam returns

This week we have seen the return of an old favourite - the extortion scam email. There are a number of "flavours" to this scam, but the general format remains the same across all of them:

Fabio Suffell | 19-03-19

Some interesting Qbit Stats

Each week about 500 tickets are open and closed. Of those, approximately 60 are proactive tickets, where we pick up issues before the client notices. Each week, our engineers answer the phone 400 times, with an average wait time of under 15 seconds.

Fabio Suffell | 15-03-19

5 Amazing Benefits Of Professional IT Support

Modern information technology has transformed the business world. Could you imagine trying to do your job without access to a smartphone, a computer or the internet? We didn’t think so.

Fabio Suffell | 04-12-18

The SophosLabs 2019 Threat Report

The SophosLabs 2019 Threat Report has a few suggestions for you to take away and apply to your devices and networks.

Fabio Suffell | 27-11-18

Music on Hold

From today our 3cx phone system will have all new on hold messages. Our friends and partners at GoGo Media have replaced our out dated messages with new ones that are relevant to our current business.

Guy Steward | 22-11-18

PBX Hacking

IntroductionWith the NBN rollout well underway in Australia and the decommissioning of ISDN and copper lines, the required transition of changing existing phone systems over to SIP, or VOIP as it is commonly known, is becoming the norm. These new SIP phone systems are great, as they offer much c...

Fabio Suffell | 14-11-18

The day the phones fell silent

One Wednesday morning not too long ago, one of our customers PBX phone system stopped working. That's right the NBN had disconnected the PSTN lines from their business. Despite being advised numerous times by ourselves, they thought that their big telco would give them one last phone call, befor...

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