TEAMWORK
|
Teamwork means achieving goals with your teammates. Being a team leader and team member. Working on team projects, being responsible to and for each other and meeting and reporting as a team. You can achieve much more as a team by brainstorming and listening and considering each other’s ideas.
|
SERVICE
|
Good customer service leads to increased customer satisfaction. "Be there" for the customer and your co-workers.
|
EXCELLENCE
|
Standardise procedures and create new processes that will help increase our service levels. We want our service to be "a cut above the rest". Proactively seek and employ high industry standards. Keep up with the latest technologies. Constantly educate yourself.
|
FUN
|
Laugh with customers and work co-workers, see the funny side of life, tell a joke. Enjoy life and work. Be spontaneous. Occasionally take time out and break the monotony. Plan and participate in fun social events.
|
PROSPERITY
|
Have an abundance mentality. Think win/win when dealing with people. Value add - don't discount. Find out what the customer needs and provide help to achieve their goals.
|
TRUST
|
Build trust by being consistent in out processes, services, products and adherence to our values.
|