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Server Specialists

Managed Services

Minimise downtime and maximise productivity with Qbit’s Managed Services - all for one predictable monthly fee. 

Partnering with a robust and reliable IT Company can solve many of your individual business challenges. Qbit firmly maintains that for your business to succeed, our service has to be not just reliable, but exceptional.

Through our monitoring systems, we can avert a disaster before it becomes critical. This means you can plan any repairs or maintenance to suit you, prior to the incident.

First Responders

A rotating team of high-level Engineers that are tasked with answering support calls. On average they answer the phone in under 15 seconds and most calls are resolved on the first call. Before the kettle has boiled, you will be speaking to a high-level engineer.

Control IT Costs

Managed Services operates on an all-inclusive monthly flat-rate, determined by how many users and servers your business has. This way, you know exactly how much your monthly IT spend will be, and can budget accordingly. All monthly recurring ICT costs are compiled into ONE invoice a month.

Dedicated Team

You’ll be assigned an Account Manager, who is your primary contact, along with two System Engineers. Your Account Manager works with you to ensure your business is heading in the direction you envision. You will be introduced to your System Engineers, who will learn your network features in detail and be able to provide immediate assistance when required.

Managed Services is perfect for businesses of all types and sizes. Your dedicated team are ready to assist you between 7:30 am and 5 pm Monday to Friday, with our after-hours response team available 24/7.

Increase the productivity of your workforce with Managed Outsourced IT. There are many benefits for your business if you choose to outsource your IT provision. With Qbit’s Managed Services, you receive:

Security Security

 Anti-Virus
 Anti-Spam
 Anti-Malware 

Data Protection

Data Protection

 Onsite and Offsite Backups
 Monthly file test restore
 6 monthly full disaster recovery test

Management Management

 Monthly system reports
 Network plan created and updated regularly
 Quarterly IT performance meetings
                      Vendor Management
                      Managed Advanced phone systems

Support

 Support

 Unlimited support from 7:30 am to 5 pm
 Dedicated Account Manager & System Engineers
 Discounted out of scope labour

Internet Internet

 Management of your domain names
 Management of your DNS
 Internet Solutions 

Whether you need to save time, money, or increase productivity, we have the experience and expertise necessary to find the solution that best suits your business.

You can rest easy when you put your IT support needs in our hands. Contact Qbit today for more information.

Contact Us Now

To discover how Qbit can satisfy your business’ IT requirements or to discuss our services, please contact us today.